Frequently Asked Questions
Everything you need to know about shopping with Watermelon Apparel
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic United States. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Watermelon Apparel is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to minimize our environmental footprint.
Can I change or cancel my order after it has been placed?
Because we process orders quickly, we can only accommodate changes or cancellations within 1 hour of purchase. Please contact our support team immediately if you need assistance.